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Why Redflag Needs to be a Part of Your Business Continuity Plan

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Why Redflag Needs to be a Part of Your Business Continuity Plan

April 13, 2018 Posted by in Business Continuity

Any business continuity plan will be massively enhanced by incorporating mass communication software to engage with, and update key audiences.

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How to Easily Keep Staff, Customers, and Key Stakeholders Informed During Critical Incidents

April 11, 2018 Posted by in Business Continuity, Crisis Communications, Mass Notification

Critical incidents often occur with little or no warning and need to be addressed immediately and professionally. In the event of a critical incident it is important to have the correct measures in place in order to keep all parties informed and updated with all details available in real time. Failure to communicate during a critical incident can create insecurity …

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How to Quickly Put an IT Response Team in Place

April 10, 2018 Posted by in Business Continuity

Your company’s emergency IT response team is crucial to survival and execution of a business continuity plan in the event of a cyber-attack or IT system failure. If for any reason your IT systems are attacked or go offline, there need to be people in place that have pre-defined roles for dealing with these situations quickly and efficiently. In the …

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How to Successfully Execute Your Business Continuity Plan

April 9, 2018 Posted by in Business Continuity

All businesses that want to survive and succeed in the face of threat must consider implementing a robust business continuity plan.

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Expert Advice for Crisis Communications

April 2, 2018 Posted by in Pockestop News, Crisis Communications, Mass Notification

The JLL Retail Division recently gathered a panel of experts, partners and members of corporate to discuss crisis communications in the retail context, and our very own Daniel Wagstaff joined the panel.

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A Lesson Learned from Workplace Harassment Scandals: Have Good Policies Before a Problem Arises

March 23, 2018 Posted by in Pockestop News, Crisis Communications, Mass Notification

Is your company reviewing your harassment policy? Recently, the #MeToo movement and surrounding stories of workplace harassment left many HR departments scrambling to update harassment policies. Even though the law and sound corporate management have mandated good workplace harassment policies for decades, some companies just didn’t pay enough attention – until now, when workplace harassment has become a hot-button cultural …

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If an emergency happens, who is in control of your story?

March 22, 2018 Posted by in Pockestop News, Mass Notification

Many government agencies and high-profile businesses tell their employees to follow “the New York Times rule” when sending emails, drafting documents, and making business decisions. The rule is simple: if you would be embarrassed to see your conduct reported (or your email quoted) on the front page of the newspaper, think twice!

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Internal Communications During Cyber Attacks, a Major Threat to Businesses in 2018

March 21, 2018 Posted by in Pockestop News, Mass Notification

In 2017, several major cyber attacks affected large businesses. Some affected millions of people: for example, the Equifax and Uber breaches compromised millions of people’s information. Beyond the high-profile attacks affecting millions of consumers, many small businesses faced the constant threat of falling victim to one of many malware attacks on corporate systems.

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Four characteristics of effective messages

February 5, 2018 Posted by in Pockestop News, Crisis Communications, Mass Notification

This blog originated from The Crisis Communicator by Paul Rhynard. See the original post here.

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Hawaii Crisis Communication Case Study: What We Can Learn from the Hawaii Missile False Alarm

January 15, 2018 Posted by in Pockestop News, Mass Notification

On Saturday, January 13th, the Hawaii State government faced a difficult crisis communication mishap. A mass emergency alert was broadcast to everyone in the state saying a nuclear missile was inbound toward Hawaii. Residents and visitors sought out shelter. The problem was that the message turned out to be a false alarm. A state agency was doing an internal drill …

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