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Increase Tenant Satisfaction Through Effective Communications With A Multi-Channel Solution

Ensure Message Deliverability To Tenants Regardless Of Their Device Preference

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Increase connectivity and communication with your tenants quickly and easily

Streamline communications, increase tenant satisfaction, and reduce the time spent creating and responding to messages with RedFlag when critical events occur such as:


Maintenance Issues Utility Failure Fire Active Shooter Severe Weather 


With RedFlag, you can:
Efficiently inform tenants or employees of critical situations (weather, gunman, emergency maintenance)
Provide timely event updates and instructions (pre, during and post)
Confirm who is receiving and reading information
Get tenants and employees to safety

Provide Excellent Service - Pocketstop

Enhanced Tenant Satisfaction

• With our multi-channel communication solution, your tenants are always connected regardless of their communication preference
• Solve tenant problems quicker by engaging in Two Way Chats
• Quicker tenant resolution from enhanced communications
• Receive real time feedback with Polling and Acknowledgement to make smart property management decisions

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Grow Property Management Efficiencies

• Manage tenants, staff, and vendors from one single interface
• Create ready to use templates for often used tenant messages to reduce time
• Optimize tenant communication workflow
• Make data driven decisions by viewing reports on your desktop or with our smartphone apps

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Save Time & Money

• Get a world-class system that is feature rich and competitively priced
• Pay only for the features you need
• Quick turnaround to get up and running
• Easy to use by anyone

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Crisis Communication

In a crisis situation, your tenants need to be notified immediately. RedFlag allows you to reach tenants quickly and easily regardless of their communication preference ensuring they stay safe.

With RedFlag, you can get word out to different groups such as tenants, emergency contacts and staff for events such as:

  • Maintenance issues
  • Water damage
  • Utility failure
  • And More

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Propmanagement Internal

Internal Communication

Easily send messages to groups of any size on internal issues such as maintenance requests, security alerts, open enrollment deadlines, and more. You can also get real time feedback that your staff has read and acknowledged your message.

Communicate with your commercial real estate employees on matters such as:

  • Training
  • Benefits awareness
  • Inaccessibility to property

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Propmanagement Staffing


Your company’s needs are always changing so shouldn’t how you communicate keep up? With RedFlag, you can quickly send messages to your on-site staff, vendors, and corporate HQ when the need arises.

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Access from Anywhere - Pocketstop

Access from Anywhere

Send messages, communicate and gather insights from anywhere using any device.

Real Time Analytics Pocketstop

Real Time Analytics

Intuitive dashboard to monitor overall program performance and make more informed decisions.

World Class Support - Pocketstop

World Class Support

365-day support with onboarding, training, and ongoing consulting.

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We offer world-class security and reliability with failover architecture via the Microsoft Azure cloud.

RedFlag Emergency Mass Notification System

"For JLL-managed assets, we needed to rethink how we communicate from a security standpoint. The safety of our shoppers, employees and tenants is a top priority for us and by utilizing RedFlag, we are better able to facilitate quick and timely communication during an emergency."

- Karen R., JLL

Ready to Improve Your Tenant Communication Strategy?

Don't let communication mistakes cost your company. Request a demo or more info now.