Effective Date: October 1, 2020
If you have any questions about this Policy, please feel free to email us at email@example.com or write to us at:
5646 Milton St.
Dallas, TX 75206
Pocketstop collects personal information from two categories of individuals and uses that information in different ways and for different purposes. The first consists of customers (and potential customers) who purchase our products and services and with whom we have a direct commercial relationship – referred to in this Policy as “Customers”. The second category is composed of our Customers’ end users, the individuals with whom our Customers communicate using Pocketstop’s products and services – referred to as “End Users”.
OVERVIEW OF POCKETSTOP’S SERVICES
A brief explanation of Pocketstop’s services can help illustrate the difference between Customers and End Users. Pocketstop offers its Customers the following services: RedFlag and M360.
RedFlag facilitates the distribution of a Customer’s non-commercial, informational, and/or emergency communications to End Users over varying communication channels including email, SMS and voice calls.
M360 is a multi-channel marketing automation platform that uses SMS text messages and emails to advertise or promote a Customer’s property, goods or services, including special events, contests or sweepstakes, or other types of campaigns. End Users can register to receive promotional messaging by texting a designated keyword in response to a specific call to action, filling out a form or registering to use a facility’s Wi-Fi service.
For each of the services, Pocketstop provides its Customers with a means to communicate with End Users. In facilitating this communication, Pocketstop receives and processes personal information relating to End Users as described below.
PERSONAL INFORMATION THAT WE COLLECT
In providing the Services, we collect certain Personal Information from our Customers and End Users.
From Customers (and potential Customers) we collect:
On behalf of our Customers, from End Users we collect:
It is the Customer’s responsibility to ensure that its collection of End Users’ personal information complies with all applicable laws and regulations. We are not responsible for personal information which Customers import into our systems from other sources or for the privacy disclosures which Customers make available to their End Users.
HOW YOUR PERSONAL INFORMATION IS USED
We use the personal information provided by Customers and End Users to provide them with our services, which can include:
HOW YOUR PERSONAL INFORMATION IS SHARED
Pocketstop will not rent, sell, or share your personal information with any other company for its own marketing purposes without your consent. To the extent analytics data is shared with multiple Customers, that data will be aggregated, and any identifying elements will be excluded.
We use third-party merchant services providers to assist with critical tasks such as data hosting and billing. These service providers may receive access to personal information. However, we require such service providers to enter into contractual agreements requiring them to handle personal information in a confidential manner, maintain adequate security, and only use personal information as needed to fulfill their specific business purpose.
Pocketstop may also share your personal information with other parties in the following circumstances:
HOW TO MANAGE YOUR PERSONAL INFORMATION
Some Pocketstop services (such as RedFlag) may include a portal through which End Users can directly update or delete their personal information and control the types of communications they wish to receive.
Where such End User-facing portals are not included in the service, Customers have the ability to modify or delete personal information of End Users when so instructed in their administrator accounts. Customers are responsible for responding to privacy-related inquiries and requests from End Users.
Customers who wish to delete their own personal information from Pocketstop system may do from the appropriate panel in their administrator account or contact us for assistance.
You may choose to stop receiving promotional messages and newsletters from us our or Customers at any time by following the instructions included in all SMS and email communications. If you have questions or are experiencing problems unsubscribing, please contact us at firstname.lastname@example.org
Pocketstop will retain Customer personal information for as long as your account is active or as needed to provide you with the services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with Pocketstop’s legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law.
Pocketstop will retain End User personal information for as long as the account of the responsible Customer remains active and the Customer does not itself delete such information. Upon the termination of a Customer’s account, Pocketstop will delete the associated End User personal information within 30 days.
COOKIES AND TRACKING TECHNOLOGIES ON THE WEBSITE
We do not track visitors to our website over time and across third party websites to provide targeted advertising, and the website does not respond to all Do Not Track (DNT) signals.
We utilize reasonable administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of the information that we collect, receive, store, and transmit. However, no method of transmission over the Internet or method of electronic storage is 100% secure; therefore, we cannot guarantee its absolute security. While we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining information.
You are responsible for maintaining the confidentiality of any username and password you maintain in connection with our services. To help protect against unauthorized or improper use, make sure that you log out at the end of each session. If you share your username or password with others, they may be able to obtain access to your personal information at your own risk. If you believe that your username or password have been compromised, you should immediately change your password and contact support. We reserve the right to automatically lock accounts that suspend accounts that have attempted to log in multiple time with invalid passwords. Please contact support if you suspect this has happened.
LINKS TO THIRD PARTY WEBSITES
We are not responsible for the privacy practices employed by websites linked to or from our website or in communications from our Customers, nor the information or content contained in such websites, nor any third party’s use of such information. Please remember that when you use a link to go from the Pocketstop website or a message delivered by Pocketstop to another website, this Policy is no longer in effect. Your browsing and interaction on any other website are subject to that website’s rules, terms and conditions, and/or policies.
5646 Milton St.
Dallas, TX 75206
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