Communication is so pivotal in so many aspects of our lives and is key to healthy relationship. But, just like the candidates who are currently campaigning for President may find themselves in hot water over something they said—or didn’t say for that matter—so too can an organization, especially when a disruptive or unplanned event occurs or during an emergency or crisis situation.
Timely communication is key to handling crisis communication situations. Whether the goal is to inform someone of a hazard, activate an emergency action plan or generate awareness of a critical situation, communicating on time and effectively is vital to the success of contingency operations and recovery efforts when your organization faces an emergency. Crisis communications can be done well, but many times organizations make mistakes that cost them time, money and even their reputation. Here is a look at some crisis communication mistakes that can wreak havoc over your organization’s crisis communication plan:
When you organization discusses crisis communication, be sure to talk about what do to as well as what not to do. Highlighting examples from the past in addition to the tips we have provided about will help secure successful crisis communications. After all, during an emergency you don’t want to have to be concerned with communications, a well prepared organization’s communications will flow properly and effectively so managers and leaders and get the situation resolved quickly.
For more information about the RedFlag Notification System—a crisis communication tool—please give us a call at 877-840-2444 of go to www.pocketstop.com to live chat with us today.
See how RedFlag can help you protect what matters most.