Call or Text 877.840.2444

Patient Notifictaion System

Benefits of Using a Patient Notification System in Healthcare

Patient Notifictaion System

May 9, 2024 Posted by in Other

Life is busy, and most of us need reminders — especially when it comes to remembering doctor’s appointments. But most healthcare professionals send appointment reminders via email, many of which are never seen. If you’re a healthcare provider, that means you get stuck with empty appointment slots and lost revenue. A smarter approach is a patient notification system that texts appointment reminders to patients that they can respond to right away.

Ensure patients get the healthcare they need

Reminding patients about upcoming appointments is only the start of how you can use effective notifications to provide more efficient healthcare and improve patient health outcomes.

Reduce no-shows and increase revenue

When you use RedFlag’s patient text reminders, you can save staff time, optimize your opportunities to provide quality care, generate more revenue and slash the rate of healthcare appointment no-shows.

Save time

This easy-to-use HIPAA-compliant patient appointment reminder software can provide patient alerts and notifications that streamline your conversations and keep your schedules full while protecting the privacy of your patients.

Quick action saves lives

COVID may now be endemic, but who knows when the next health crisis might hit?  Being able to notify your patients quickly about any threats to their welfare will help reduce patient risk and keep health professionals safe.

What are HIPAA regulations for privacy with SMS?

Everyone values their medical privacy — so secure messaging is paramount. It’s important to assure that an individual’s health information is properly protected while allowing the flow of health information needed to provide and promote high-quality health care.

The HIPAA regulations for SMS state that it’s permissible to communicate with a patient if the patient has initiated contact by SMS or requested confidential communications via SMS, with proper warnings and documentation. However, most SMS messages are not HIPAA-compliant due to lack of encryption and other security measures.

How to overcome these challenges? Use secure messaging solutions that offer encrypted communication and more to safeguard your patients’ Protected Health Information.

Secure messaging solutions provided by RedFlag provide a reliable platform for healthcare professionals to communicate and share patient information while maintaining HIPAA compliance to keep Protected Health Information confidential.

Healthcare organizations can improve efficiency and reduce errors by using RedFlag’s HIPAA-compliant patient notifications for secure messaging to streamline workflows, build patient confidence and ultimately improve patient care.

When should hospitals notify patients? Hospitals can benefit from texting patient appointment reminders that help patients find exactly where they need to be, where to park, and what documents they need to bring.

Waiting-room arrival notifications can allow patients to “announce” their arrival at your clinic and save time for your reception staff.

By using a comprehensive healthcare electronic notification system, hospitals can reduce the length of time it takes to process hospital admissions and patient discharges.

On discharge from hospital, patients often need help with understanding how and when to take medications and follow their care plan. According to a study conducted by the Tepper School of Business at the Carnegie Mellon University in 2015, the integration of a secure messaging solution reduces patient safety incidents by 27% and medication errors by 30%.

Hospital mass notifications

One of the big issues hospitals and healthcare institutions face is how to communicate quickly, easily, and effectively when faced with a critical situation. By implementing an emergency mass notification system, hospital administrators can communicate immediately with physicians, nurses, and other staff members when needed.

Not only is a notification solution helpful when it comes to communicating with hospital staff, it helps coordinate with first responders, other medical institutions and agencies, federal agencies, and local communities.

When you need to send out an emergency message, hospital mass notifications are essential to protect your patients and staff from natural disasters, accidents, fires, terrorism, or other dangerous threats. When seconds count, RedFlag can help you send out important messages to targeted recipients rapidly and efficiently to protect those in your care.

Unique ways you can use patient notification systems

Reminders and alerts can be used to notify patients not only about upcoming appointments, but also to encourage:

  • Preventive screenings
  • Scheduling timely vaccinations (especially for children, the elderly, and most vulnerable)
  • Keeping up to date on medications
  • Promoting healthcare seminars that would benefit the patient

Health professionals can also integrate secure messaging with electronic medical records (EMRs) to enhance the accuracy and timeliness of patient documentation. This integration allows healthcare providers to easily update patient notes, track communications, and ensure that all relevant information is securely stored within the system.

Ready to explore more about secure messaging like patient text reminders?  

Consider how you can use RedFlag’s Patient Notification System and more to provide more efficient healthcare, improve patient health outcomes, and maximize your revenue.

Ready to Get Started?

See how RedFlag can help you protect what matters most with a 15-minute custom demo.