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World-Class Customer Support Means SMS Texting

Your customers are now on their mobile devices constantly — texting has become their most preferred method for communication. To provide the best customer interactions and the human touch that creates long-term loyalty, you absolutely must be engaging with your customers via text. Pocketstop provides the industry’s easiest way to get up and running fast, with the tools you need to provide stellar customer service in a mobile world.

It’s an Always-On World

Provide immediate answers, instant gratification, and the real-time information about your products and services that your customers expect, any time of day.

The Human Touch

Use technology that builds connections and real, authentic relationships. Let your customers connect with you on their own terms, avoiding frustration and building long-term loyalty.

Increase Efficiency & Reduce Costs

Enhance customer interactions with live chat, the most efficient, effective form of communication available.

Text to Chat

Use one-to-one texting to enhance customer service by leveraging the most used form of communication today: SMS text messaging. Create smarter, more personalized engagement through one-to-one text message conversations.

  • Provide live chat for world-class customer support, customer experiences, and customer interactions
  • Improve customer service by shortening response times
  • Uncover hidden issues and maintain higher customer retention rates
  • Improve online ratings by preventing negative reviews
  • Works with light or remote staff

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Access from Anywhere

Use live chat to communicate, improve customer interactions, and gather customer feedback from anywhere using any device.

Real Time Analytics

Intuitive dashboard to monitor overall program performance and make more informed decisions.

World-Class Support

365-day support with onboarding, training, and ongoing consulting.

"Thank you again for always being so responsive to our needs and for the top tier customer service you always provide!"

- Tonya Green, Community Relations Manager for Healthways SC LLC

Book Your Live Demo Now

Enhance your customer service by leveraging the most used form of communication today.

Simply provide us with a few details and we can get you started.