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Your customers are now on their mobile devices constantly — texting has become their most preferred method for communication. To provide the best customer interactions and the human touch that creates long-term loyalty, you absolutely must be engaging with your customers via text. Pocketstop provides the industry’s easiest way to get up and running fast, with the tools you need to provide stellar customer service in a mobile world.
Provide immediate answers, instant gratification, and the real-time information about your products and services that your customers expect, any time of day.
Use technology that builds connections and real, authentic relationships. Let your customers connect with you on their own terms, avoiding frustration and building long-term loyalty.
Enhance customer interactions with live chat, the most efficient, effective form of communication available.
Use one-to-one texting to enhance customer service by leveraging the most used form of communication today: SMS text messaging. Create smarter, more personalized engagement through one-to-one text message conversations.
Use live chat to communicate, improve customer interactions, and gather customer feedback from anywhere using any device.
Intuitive dashboard to monitor overall program performance and make more informed decisions.
365-day support with onboarding, training, and ongoing consulting.
"Thank you again for always being so responsive to our needs and for the top tier customer service you always provide!"
- Tonya Green, Community Relations Manager for Healthways SC LLC
Enhance your customer service by leveraging the most used form of communication today.
Simply provide us with a few details and we can get you started.